Purchasing a mattress is a significant investment in your comfort and health. At King Living, we stand behind our products with a 30 Day Mattress Warranty. If you need to make a claim under this warranty, we have a straightforward process to assist you.
Step-by-Step Guide to Making Your Claim
Step 1: Notify King Customer Service Within 30 Days following the delivery of your mattress.
Call: Reach out to our Customer Service Team by phone.
Online: Click the provided link to submit your claim online.
Step 2: Provide Required Information
- Your Name
- Order Delivery Address
- Your Phone Number
- Product Details
- Date of Purchase
- Reason for Claim: Clearly state why you are claiming under the 30 Day Mattress Warranty.
Step 3: Processing Your Claim
- Once we receive your notification, a King Customer Service Consultant will review your claim to determine its validity.
- You will be informed about how King Living will honor the valid warranty claim.
Step 4: Additional Information and Eligibility
King Customer Service may ask you to respond to additional questions to determine your eligibility under the 30 Day Mattress Warranty. Prompt responses are essential to expedite your claim.
King Living reserves the right to decide at its absolute discretion if you are eligible for a claim under the 30 Day Mattress Warranty.
For Disclaimer and Limitations on Disclaimer please visit our Warranty page here