Frequently Asked Questions

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1. How long does delivery take?

Most of our furniture is made to order, with delivery typically occurring around 10-12 weeks after the initial deposit is successfully paid. Delivery times may vary based on your location.

2. How can I track my order?

To track your order:

  1. Locate your order number on your invoice.
  2. Visit the 'Track Your Order' page here 
  3. Enter your details and submit to receive an estimated delivery date.

3. Do you offer Assembly Services?

Yes, our deluxe delivery option includes assembly. We also offer a flexible service where we can deliver now and assemble later, up to 6 months without additional fees.

4. Are there any items available for immediate delivery?

We offer a selection of products with shorter lead times through our Quick Ship program. Contact our showroom for more information.

5. Do you offer international shipping?

Yes, we have showrooms across several countries and can arrange delivery within those regions.

6. Can I get my Delivery Now and Assemble Later?

Yes. If you prefer to receive your furniture now and have it assembled later, we offer this service. Our Despatch Team can assist with any questions you may have. 

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